Neptune Appliance Services

Neptune washers and dryers are now under the Maytag brand, which is itself under the umbrella of the Whirlpool Corporation. In 1997, Maytag introduced the world to the first U.S.-produced high-efficiency Neptune line of washers and dryers. It was claimed that these machines saved more energy than did their competitors. Eventually, the manufacture of these products was transferred to the Samsung Company in Korea. In the ensuing years, the Maytag brand experienced a flurry of customer complaints by people who believed that product quality had taken a dive. Among other claims that arose, there was criticism that Neptune washers did not perform well, developed mold and were difficult to clean.

Repairing your Neptune Appliance

In light of these criticisms, if you are the owner of a Neptune washer or dryer that needs repair, it is important to entrust it to a company familiar with the brand and the protocols involved in fixing it. At My Appliance Services, we are certified to fix all appliances in the Neptune, Maytag and Whirlpool lines. Our technicians have been specially trained in the procedures that will get your Neptune appliance up and running quickly. Offering same-day and weekend service, we are committed to furnishing you with excellent customer service and a positive repair experience that is fully warranteed.

Technician Certification and Training

All technicians are required to attend and pass training twice a year. During these conferences, not only do our technicians master the repair procedures, they are encouraged to offer suggestions in technological improvement for the manufacturers. This professional relationship helps the manufacturers produce greater products, and helps our customers receive higher quality, longer lasting appliances.

The Smart Solution